Privacy Policy
1. Scope and Subject of the Privacy Policy
This Privacy Policy contains information about what personal data is collected via the ckl-kore.de website, and for what purpose it is processed. As far as links to other sites are provided, we have neither influence nor control on the linked content and the other website’s privacy policy. We recommend that you review the privacy policies on those websites to determine whether and to what extent personal data is collected, processed, used or made available to third parties.
2. Definitions and Terms
Personal data:
Any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Processing:
Any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Controller:
Means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
Recipient:
Means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.
Third Party:
Means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
3. Name and Contact Information for the Controller
CKL Software GmbH, Luruper Chaussee 125, Haus 6 links, 22761 Hamburg, Germany, represented by Managing Directors Thorsten Behrens, Dirk Kleiner, Tel: +49 (0)40 / 533 00 999-0, Email: info@ckl-software.de.
4. Name and Contact Information for the Data Protection Officer(s)
PRW Consulting GmbH, Leonrodstrasse 54, 80636 Munich, Germany, Marcel Erntges, Tel.: +49 (0)89 / 2109 77 – 70, Email: Marcel.erntges@prw-consulting.de
5. Categories of Personal Data
| Area of data collection Visiting the website | Creation of log files |
| Personal data | IP address, cookie (identifiers) |
| Description and purpose of data processing | When someone accesses our website, we collect access data and save it in a log file. This access data also includes the IP address. In addition, the log file saves the name of the retrieved web page, the requested file, the date and time of the retrieval, the transferred amount of data and a message about the successful retrieval, the browser type and version, the operating system, the referrer URL (the page the user previously visited) and the requesting provider. Cookies are also stored on your device (laptop, tablet, smartphone or PC) when you visit our website. For details of the cookies used on the website, the specific purpose of the cookies and a description of how to delete these cookies, please refer to the Cookie and Opt-Out Information. We collect the log file data, including the IP address, in order to guarantee a smooth connection to the website and to enable comfortable use of our website. In addition, the log file is used to evaluate system security and stability, as well as for administrative purposes. Cookies, which help determine whether the user has already visited a single page of our website, make the use of our offerings and our website more pleasant for the visitor. With the cookie, we also receive information about user behaviour and search queries and can adapt the website to the interests of the user during future visits |
| Interest in Data Processing | The log file data, including the IP address, are only for the technical and visual optimisation of the website and the security of our systems (e.g. in the context of an attack on our IT or a security incident). It is not possible for us to use the log file data (including IP address) to make any connection to you as a person when you visit our website. This can only happen if you are logged into our customer portal. In this case, we can assign the IP address directly to you. With the help of the cookie, we learn, for example, whether and to what extent you have already visited our websites, whether you have already registered with a certain ID with us and when you have returned to it. For details and information on how to delete cookies, please refer to the Cookie and Opt-Out Information document. |
| Duration of Data Storage | The log files, including the IP address contained therein, will be deleted automatically two (2) months after collection. Further details of the cookies we use, their storage duration and how you can delete these cookies can be found in the Cookie and Opt-Out Information Information. |
| Legal Basis | Article 6 subparagraph 1 f) of GDPR |
| Provision mandatory or necessary | The provision of the aforementioned personal data is neither legally nor contractually prescribed. However, without the IP address and the cookie, the service and functionality of our website may not be guaranteed and some services may be limited |
| Area of data collection Visiting the website | Web analytics |
| Personal data | IP address, cookie (identifiers) |
| Description and purpose of data processing | The website uses tracking tools that also use cookies and process the IP address, among other things. Tracking tools typically examine where visitors come from, what areas are visited on a site, and how often and for how long subpages and categories are viewed. This can be used, for example, to determine which search terms and pages the user has visited, in order to ensure tailored design and the continuous optimisation of our website. The use of tracking tools thus serves to evaluate user behaviour in order to adapt the website to the interests of the visitor and to learn how our services are used. At the same time, we use the tracking measures to statistically record the use of our website and to evaluate said use for the purpose of optimising our website for you. |
| Interest in Data Processing | Statistical evaluation of the usage profiles provides information about the functioning and the success of our web pages, such as answers to questions about how often information pages for specific product groups were retrieved or how many visitors clicked on specific products or services. With the help of the tracking tools, we can target our website, products and services more specifically to our customers, visitors and prospective customers. For details about the provider, how it works and how you can delete the cookies used here and prevent tracking, Cookie and Opt-Out Information. |
| Recipients and Processors of the Data | The following providers of tracking tools process the data on our behalf for the purpose of user analysis and statistical processing. For more details on how the tools work and how to prevent tracking, see Cookie and Opt-Out Information. Provider Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (Google Inc.) Tool/Application Google Analytics GA Audiences. Details on how this works/Information on data protection/Privacy Shield http://www.google.com/policies/ https://support.google.com/analytics/answer/6004245?hl=en Privacy Shield Certification |
| Duration of Data Storage | For details on the cookies that are used in the context of these tracking tools, their storage duration and information on how to delete these cookies, please see the Cookie and Opt-Out Information. |
| Legal Basis | Article 6 subparagraph 1 f) of GDPR |
| Provision mandatory or necessary | The provision of the aforementioned personal data is neither legally nor contractually prescribed. |
| Profiling | With the tracking tools, the behaviour of website visitors can be evaluated and their interests analysed. For more details on the providers and how this works, see Cookie and Opt-Out Information. |
| Area of data collection Visiting the website | Explanation: Advertising Tracking Tools |
| Personal data | IP address, cookie (identifiers) |
| Description and purpose of data processing | The website also uses advertising tracking tools that also use cookies and process the IP address, among other things. Via these advertising tracking tools, we display targeted advertisements on our web pages, which are selected according to the preferences of the visitor (automated). For details and more details about the providers of these tools, see Cookie and Opt-Out Information.The website also uses advertising tracking tools that also use cookies and process the IP address, among other things. Via these advertising tracking tools, we display targeted advertisements on our web pages, which are selected according to the preferences of the visitor (automated). For details and more details about the providers of these tools, see Cookie and Opt-Out Information. |
| Purpose of Data Processing | With the help of the advertising tracking tools and the associated advertising, it is possible, for example, for us to earn money. In addition, we can use user behaviour information to determine which areas of our website may be of particular interest to visitors. This also makes it possible to selectively display advertising. The ads will be displayed according to the website subject matter and the related search behaviour of the user. Advertising tracking tools can examine where visitors come from, what areas are visited on a website, and how often and for how long subpages and categories are viewed. This can be used, for example, to determine which search terms and pages the user has entered, so that we can display an advert based on this. |
| Interest in Data Processing | With the help of the tracking tools, we can target our website, products and services more specifically to our customers, visitors and prospective customers. For details about the provider, how it works and how you can delete the cookies used here and prevent advertising tracking, Cookie and Opt-Out Information. |
| Recipient of the Above Data | For more details on the recipient of the data, how the tools work and how to prevent tracking, see Cookie and Opt-Out Information. Company Google Inc. Tool/Application Double Click by Google Doubleclick Ad Exchange Data transfer to a third country Yes Details/Information on data protection/Privacy Shield Details on how this works/Information on data protection/Privacy Shield http://www.google.com/policies/ http://www.google.com/policies/technologies/ads/ http://www.google.com/policies/technologies Privacy Shield Certification |
| Duration of Data Storage | For details on the cookies that are used in the context of these tracking tools, their storage duration and information on how to delete these cookies, please see the Cookie and Opt-Out Information. |
| Legal Basis | Article 6 subparagraph 1 f) of GDPR |
| Provision mandatory or necessary | The provision of the aforementioned personal data is neither legally nor contractually prescribed. |
| Profiling | With the tracking tools, the behaviour of website visitors can be evaluated and their interests analysed. For more details on the providers and how this works, see Cookie and Opt-Out Information. |
| Area of data collection Contact form | Explanation |
| Personal data | First and last name, email, address, telephone number, email, message |
| Description and purpose of data processing | You can send questions and requests to us via our contact form. This includes, for example, questions about current orders. With the help of this data, we can contact you and answer your questions. We use your contact form data, including the request itself, only to answer your inquiries, and therefore to communicate with you and to prepare offers. |
| Duration of Data Storage | Duration of processing of and responding to the request or until we are asked to delete. You may revoke your consent to the processing of your data at any time without affecting the lawfulness of the processing carried out on the basis of the consent prior to revocation; |
| Legal Basis | Article 6 subparagraph 1 a), b) of GDPR |
| Provision mandatory or necessary | The provision of personal data is neither legal nor contractually required. However, it is not possible to respond to the query without specifying this data. |
| Area of data collection Newsletter | Explanation |
| Personal data | Title, email address, user name, first name and family name |
| Recipient of the Above Data | The processing (transfer) of the above-mentioned data is exclusively for the purpose of preparing the newsletter and sending it to you. We have committed the company to its obligations as a processor in accordance with Article 28 of GDPR. Company Campaign Monitor Pty Ltd Tool/application Campaignmonitor Data transfer to a third country Australia Details/Information on data protection/Privacy Shield |
| Duration of Data Storage | Until we suspend the use of the newsletter or we are asked by you to delete your data (revocation of consent). |
| Legal Basis | Article 6 subparagraph 1 a) of GDPR |
| Special Right of Withdrawal | You have the right to withdraw your consent to the processing of the personal data at any time (unsubscribing from the newsletter). The legality of the processing on the basis of the consent until your revocation remains unaffected. The contact details for the exercise of the objection can be found in the Imprint (German: Impressum) of the website. You can always use the dedicated link in the advertising email. This does not result in any other than the transmission costs according to the basic tariffs. The revocation also includes the provider of the newsletter tool, including the irrevocable deletion of your data from this company. |
| Provision mandatory or necessary | The provision of personal data is neither legal nor contractually required. However, it is not possible to send the newsletter without this data. |
| Area of data collection Customer portal | Explanation |
| Personal data | Username, password, company name, email |
| Recipient of the Above Data | CKL Software GmbH |
| Duration of Data Storage | The data storage takes place until consent is revoked and deletion of the user account by the user |
| Legal Basis | An existing partner contract between CKL Software GmbH and the company of the employee registered in the customer portal. |
| Provision mandatory or necessary | The provision of personal data is neither legal nor contractually required. However, without this data, access to the CKL partner portal is not possible |
6. Your Rights
You have the right at any time to request confirmation of whether we process your personal data and the right to receive information about such personal data.
In addition, you have the right to the rectification, deletion and limitation of data processing, and you have the right to object to the processing of personal data at any time, or to revoke the consent to data processing at any time, or to request data transfer.
In addition, you have the right to complain to a supervisory authority in the event of a breach of data protection. All rights can be asserted against us by emailing Info@ckl-kore.de or via the contact data specified under Data Controller.